Protect and reassure your customers with integrity.

Your customers are important stakeholders. Let’s rethink how to protect and connect with them.

Main areas of focus

Data privacy

Safeguard and protect your customers’ information

Feedback Management

Listen to your customers’ about their needs, concerns and desire

Warranty and quality reassurance

Ensure your customers with reasonable, environmentally-friendly resources with quality

A quick glance

Data privacy

Safeguard and protect your customers’ information.

Does your company have a formal, publicly available policy on data privacy?
Does your company make all customers aware of any data that your company collects, the length of time that data is preserved, how it is used, and whether it is shared with other public or private entites?

Warranty and quality reassurance

Ensure your customers with reasonable, environmentally-friendly resources.

Does your company measure, manage, and reduce the potential negative outcomes your product or service may unintentionally create for customers?
Does your company have a tracking system in place to manage quality assurance issues?

Feedback Management

Listen to your customers’ about their needs, concerns and desire.

Does your company have a publicly known mechanism through which customers can provide product feedback, ask questions, or file complaints?
Does your company have a formal program to incorporate customer testing and feedback into product or service design?

What does success mean in business and how may we redefine it wholesomely this time?

Start with why B Corp may be the solution.